Entry Requirements: Students should normally be employed in a management position. No specific English Language requirements but applicants are assessed for their English language level
Minimum Age: 18 yrs
Duration: 3-5 days
Intake Dates: 2017: 23-27 Jan, 20-24 Feb, 27-31 Mar, 24-28 Apr, 22-26 May, 19-23 Jun, 24-28 Jul, 21-25 Aug, 4-8 Sep, 23-27 Oct, 20-24 Nov
Fees: £795 excl vat (80% discount on the CPD scheme)
External Exam Fees: n/a

Performance Management

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Inspiring someone to be their best is no easy task. How do you manage for optimum performance? How do you create a motivating environment that encourages people to go beyond their best? This course will give you some of those skills.

Course Structure

Module One: Getting Started

Workshop Objectives

Module Two: The Basics (I)

What is Performance Management?
How Does Performance Management Work?
Case Study

Module Three: The Basics (II)

Three Phase Process
Performance Reviews
Case Study

Module Four: Goal Setting

SMART Goal Setting
Specific Goals
Measureable Goals
Attainable Goals
Realistic Goals
Timely Goals
Monitoring Results
Case Study

Module Five: Establishing Performance Goals

Strategic Planning
Job Analysis
Setting Goals
Case Study

Module Six: 360 Degree Feedback

What is 360 Degree Feedback?
Vs. Traditional Performance Reviews
The Components
Case Study

Module Seven: Competency Assessments

Competency Assessment Defined
Final Destination
Case Study

Module Eight: Kolb’s Learning Cycle

Case Study

Module Nine: Motivation

Key Factors
The Motivation Organization
Identifying Personal Motivators
Evaluating and Adapting
Case Study

Module Ten: The Performance Journal

Record Goals and Accomplishments
Linking with Your Employees or Managers
Implementing a Performance Coach
Keeping Track
Case Study

Module Eleven: Creating a Performance Plan

Desired Results
Case Study

Module Twelve: Wrapping Up

Words from the Wise

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