Civility in the Workplace

Civility in the WorkplaceBuilding a better team

By the end of this course, participants will be able to:

  • Define civility, understand its causes, and enumerate at least three of its behavioral indicators.
  • Understand the costs of incivility, as well as the rewards of civility, within the workplace.
  • Learn practical ways of practicing workplace etiquette, including the proper use of greetings, respect, involvement, and political correctness.
  • Learn the basic styles of conflict resolution and identify the style most appropriate for managing particular conflicts in the workplace.

Enroll Now

This course is available on the SCBM CPD Scheme

Course Fee: £45 + VAT

Mode of Study: Online

Intake Dates: Open enrolment

This course is available throughout the year.

Duration: 5 hours

The course runs for about 5 Hours, however, students will have up to one month’s access to the course module.

Entry Requirements:

There are no formal entry requirements for this course.

You must be at least 18 years old and have an appropriate standard of English to enable you to access relevant resources and complete the unit assessment.

Assessment

The course is assessed through multiple choice questions and short case studies with a pass mark of 75%.  If you don’t pass the first time, don’t worry! You can take the assessments as many times as you need with no extra charge.

What will you receive?

Upon completion of this course you will be awarded a certificate of training by Stratford College of Business and Management.

Enroll Now