Managing Service Delivery in Health and Social Care
The aim of this workshop is to provide learners with a thorough understanding of service delivery, including the quality measurement and management of service delivery as it applies to health and social care contexts.
- Understand the principles of service delivery in the health and social care sector.
- Understand the principles of quality management in the service delivery of health and social care.
- Understand the principle of continual improvement for service delivery in health and social care.